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1.0
Details
Parents – DO NOT send your students on an EF Tour – it is a huge waste of time and money. If you want your children to get a cultural and educational trip through Europe choose another company – or better yet, plan it yourself as you will be a better job that this...
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3 comments
Sharmane
#1756053

"We seen"...??? you lost me there.

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Most Helpful
Review
#1558392 Review #1558392 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
This company is shockingly poor. They don't care about quality or safety in their tours. We've been through some horrible experiences, including drunken tour guides, being left alone for several hours in the middle of a city in the rain immediately after getting off...
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Review
#1720972 Review #1720972 is a subjective opinion of poster.

EF Educational Tours review: Hidden Cancellation Fee's

1.0
Details
We signed my daughter up for a trip with the understanding there was a $95 cancellation fee. She received a different opportunity to go oversee's so we decided to cancel her trip 9 months prior to travel. When we go to cancel we find out we will be out over $500 to cancel the trip. Parents be warned, don't fall for the same trap we did!
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Review
#1671931 Review #1671931 is a subjective opinion of poster.
Service
Ef Educational Tours Tour Booking
Reason of review
Not as described/ advertised
Loss
$300

EF Educational Tours review in Princeton, West Virginia: Glad to know

Was going to send my son on a school trip through this company. Not now...glad to have found these reviews...!!
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1 comment
Anonymous
#1769483

Ditto. These reviews as well as those on yelp have been a real eye-opener.

Meanwhile the teacher is pushing it - I have a strong feeling this company ropes in the teachers by offering commissions on these trips. Either way, my daughter will NOT be participating.

Review
#1650468 Review #1650468 is a subjective opinion of poster.
1.0
Details
We had signed our son up for a tour and started the monthly payments. Pretty soon, we were notified by our son (not the school OR EF Tours) that they were having to change the location. We still do not know why to this day. Towards the end of the school year, my son...
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Review
#1649449 Review #1649449 is a subjective opinion of poster.
Service
Ef Educational Tours Tour Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2000
Preferred solution
Full refund
Tags
  • Poor Cancellation Policies
1.0
Details

Update by user Sep 20

09/20 - EF have advised they would reach out. Nothing but silence!!!!

Original review posted by user Aug 21

I am submitting a claim. I live in California. Do I file for their office in Colorado or Massachusetts?
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Review
#1630916 Review #1630916 is a subjective opinion of poster.
Pros
  • Payment plans
Cons
  • Some hotels on tour
  • Hotel quality
  • Value not worth price spent
Reason of review
Not as described/ advertised
Loss
$1
Preferred solution
Price reduction

EF Educational Tours review in Steamboat Springs, Colorado: Buyer beware

1.3
Details
when you sign up just be aware that if you do need to cancel for whatever reason you will lose $95 non refundable deposit AND $165 travel protection plan fees AND IF you don't personally wish to find a replacement traveler for your kid you will lose $300 from that as well. The company will NOT help you find a replacement tour, you are on your own to try to figure it out or lose all at least $565. Only sign up if you are 100% POSITIVE that your child is going and then even with that you might go out and price check as their prices are really high for what they are offering.
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Review
#1614818 Review #1614818 is a subjective opinion of poster.
Service
Ef Educational Tours Tour
1.4
Details
While our tour guides were wonderful, this tour was worth the price paid or what was presented. Describing the first hotel as average would be an overstatement. It was an extremely small room, with NO air conditioning (it was broke and the front desk said 'sorry') with...
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Review
#1597125 Review #1597125 is a subjective opinion of poster.
Service
Ef Educational Tours Tour
Reason of review
Bad quality
Preferred solution
Price reduction

EF Educational Tours review in Sacramento, California: Problems with communication

2.3
Details
Overall I had on the trip it self but they are poor with communication. I went to Peru with my friends for this trip and had a blast. Expect my friends got food poisoning from a “safe place” according to our leader since he lives there. They leave everything last minute including money which was an issue with last minute payments. Just annoying and not in the end truly worth it.
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Review
#1595698 Review #1595698 is a subjective opinion of poster.
2.1
Details
Complete chaos from beginning to end. The group leaders are not responsible for anything disregarding their company policy left and right. One of them proudly explained this attitude as being a “rebel”. Attitude towards the group is bordering harassment. That same...
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Review
#1573877 Review #1573877 is a subjective opinion of poster.
Service
Ef Educational Tours China From Ancient To Modern Tour
Pros
  • Planning and facilities
  • Idea of it
  • Website
Cons
  • First 2 reasons kill the purpose of the whole tour
  • Group leaders destroy the experience
  • Lack of discipline and order makes the tour stressful and unsafe
Reason of review
Bad quality
Loss
$8000
Preferred solution
Full refund
Tags
  • Bad Value
  • Educational Tours

Contact EF Educational Tours Customer Service

Website:
www.eftours.com
Mailing Address:
Two Education Circle
Cambridge, Massachusetts 02141
United States
Phone:
(800) 665-5364
All EF Educational Tours Contacts

EF Educational Tours Products and Services Reviews

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EF Educational Tours review: Spain/Italy

1.0
Details
My daughter is currently on this tour. Today was a bust and the boat pushed backed so The kids And their teachers are stranded for hours with the floor Of th dock their option. Paid over 5,000 for this trip: have had other kids go abroad not Through EF and nothing like this has gone on. Very disappointed yes ; no options or accommodations given; bet strasful and 5000 later my kid still waitin along with her classmates and teachers. Would not recommend. Have been on Trafalgar tours and nothing to this extent . They will lose a day or more and no communication or rectification of anything. Disgusting
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Review
#1566062 Review #1566062 is a subjective opinion of poster.
Pros
  • Disappointing
Cons
  • Wont let me say my truth
  • Everything ef
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Price reduction