EF Educational Tours - Horrible Experience with Wrong Info.
I call the tour this morning asking them if they can help me on the schengen visa but they said there is nothing they can help me with. So I asked "if I cancel the tour can i still get back 50%?" The representative lady said yes and she helped me with the process cancelling my Europe tour with EF and my 2500 bucks gonna be sent by check to my address.
But then she apologized and said the money is nonrefundable because she was looking at the wrong date.
she asked if I still want to cancel and I told the lady "no i will hold on to it and try to get the visa." I only want to cancel it if I get back 50%, otherwise I would like to try the best I could to get the the visa in remaining time.The lady basically just gave me wrong info then said sorry, and I have to pay another 270 bucks for her mistakes.
Reason of review: Return, Exchange or Cancellation Policy.
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EF Tours is a giant ripoff. Don't flush your money down this toilet.