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1.3

While our tour guides were wonderful, this tour was worth the price paid or what was presented. Describing the first hotel as average would be an overstatement.

It was an extremely small room, with NO air conditioning (it was broke and the front desk said 'sorry') with LOW temperatures of 95 degrees. The hotel had no amenities to purchase food or drinks and the front desk was rude. The first 3 restaurants were so hot that eating was impossible and being that hot, minimal water was provided with no opportunities to even purchase water, which becomes dangerous. The 3 of 4 of the buses did not have air conditioning.

It was absolutely miserable and dangerous. The second hotel was better, but still lacked laundry facilities, which prior to traveling I was told would be provided. As we were there, we were told by hotel employees that other events scheduled for the hotel were canceled due to potential gang activity around the hotel...made us feel real safe. Many of the events scheduled and we were told were a apart of the trip were canceled, time given at each were less than adequate, and so much "free time" for shopping was given (probably totally at LEAST 3 days total).

Shopping is not educational and why did I pay to shop? The catacombs tickets were not purchased prior to arrival and were booked until the end of August. EF acted shocked, but their website states they must be purchased months ahead of time.

This trip was to be focused on science, but less than 1/4 of the events were science related and little time was spent at these attractions. I was surprised it was this awful after my child's teacher pushed the event, but later found it that was because she and her family/friends traveled for free as they signed more students up to go.

Very disappointed and I will not recommend touring with the company.

Reason of review: Bad quality.

Preferred solution: Price reduction.

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